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Compliance Services


Are you confident that your school or brand is safe from non-compliant vendors and affiliates?

Edufficient provides comprehensive compliance services and audits for: Web Vendors, aggregators, lead providers, inbound call transfer providers, call center generated lead providers as well as internal contact center audits for quality control and training purposes.Many third-party vendors may utilize your school’s brand without your consent or knowledge to drive traffic for their own purposes. These risks are not only to your school’s integrity, but also your revenue and reputation. Your prospective students could receive misleading information about your school or may even be guided to your competition without your knowledge.

Edufficient provides the necessary compliance monitoring and remediation services to protect the online presence of Colleges and Universities. We offer a full service compliance solution that combines a team of compliance analysts and enterprise technology to ensure that your information meets state/federal regulations, industry accrediting agencies and of course best practices.

Human Monitoring

Edufficient staff continuously searches for and detects compliance, trademark and brand violations on all third-party websites. We believe in the human touch and see far better results when compared to spidering technology.

Enforcement

The compliance analysts will contact offending vendor and affiliate sites and enforce resolution on your behalf and can also interact with your attorneys should it be necessary.

Analysis

Management system provides you with transparent reporting including screenshots of non-compliant content, descriptions of violations, late date checked, and access to every call inbound call transfer.

Trademark & Search Engine Spidering

Edufficient utilizes an automated spidering technology to search for and identify companies/pages violating your trademarks with paid search on the top search engines. Sophisticated technology searches from various geographic points thereby catching offenders who use geo-targeting to keep companies from seeing their results in the areas surrounding offices and campuses. Edufficient contacts all Partner offenders to rectify any non-compliant activity.

Non-compliant activity results in both deductions from payments and warning of future repercussions. Edufficient also utilizes this tool to research potential offenders who may be promoting the school with unauthorized terms based on campaign rules and compliance such as specific geographic locations and terms. The results are available online in real time as well as sent to you each month.

TCPA

Edufficient enforces the TCPA guidelines needed by your school. Specific terminology either written on web forms or read as in the case with inbound call transfers. We collect and store Partners indication of TCPA consent for each inquiry, which we also send to you. We also work with third parties LeadID which can visually capture the TCPA acceptance action for each web inquiry as it takes place.

Monthly Lead form Audit & Catalog

Edufficient has a dedicated compliance team which reviews and catalogs all inquiry forms identified and used by approved partners who generate inquiries for your school. Our compliance team audits for branding, logos, program offerings, program descriptions, specific accreditation information, TCPA disclaimers, delivery timing and verification, and unauthorized terms.


 

Learn how Edufficient can help protect your school’s brand

Request a Compliance Audit